Avast is an established antivirus program that’s equipped with outstanding malware detection capabilities. Its antivirus software protects your device from ransomware, identity theft and all kinds of adware and spyware threats. It also includes essential online security features including PC backup and recovery, daily security updates and real-time web security. The user interface is simple and simple to use. It runs well on older computers. Its fast computer scans make it a great choice for those with hectic schedules.
Webroot’s protection approach isn’t exactly standard. It places any suspicious file or programs in a sandbox environment where it analyzes their behavior to determine if they’re an issue. This is not the method that most testing laboratories test antivirus programs, and can impact the scores Webroot receives. However, MRG Effitas found that Webroot blocks most threats instantly or within 24 hours. Its unique method of protection makes it the winner of this category.
Another advantage of Avast is its intensive support options. The company offers a knowledgebase that includes tutorials on support, as well as a forum where users can ask questions and receive answers. It also offers support via phone for customers with premium accounts (with lines in Europe and the US) and live chat.
Meanwhile, Webroot doesn’t offer as numerous support options. However, it does have a prominent presence on social media and provides users free discussion boards. The customer service is more responsive than Avast’s, however, it requires a subscription to access its phone support.